Privacy policy

Privacy- and cookie declaration Buro RaDer (SARL Les Camélias)

  1. Our contact & company details
    Buro RaDer (SARL Les Camélias
    6 avenue de Clermont
    63240 Le Mont-Dore

+33 (0)4 73 65 04 67

RCS Clermont-Ferrand – FR0502086580

  1. Objectives

When we process personal data it takes place in accordance with the requirements of the European General Data Protection Regulation. For our website ( and the operation of this website a number of services and plug-ins are used. Below an explanation of the use of these services and plug-ins.

Cookies are being used for the best possible operation of our website.

What are cookies?
A cookie is a file that is sent by a website (in this case and placed by the browser on the hard disk of the computer. As of this moment this cookie stays on the hard disk. When you visit the website again a next time the stored information, which is in the cookie, can be sent back to this website.

Cookies for Google Analytics
Our website places cookies from Google Analytics. The information that Google receives from the cookie is analysed. We look for example at which keywords visitors and from which countries / language areas visitors come. This information is anonymised as well as possible. Google will only share the obtained information with third parties if they are required to do so by law or if third parties process the information on behalf of Google. Google has not received permission from us to use information for other Google services. Google is an American company and stores the information it collects on US servers. For more information about the Google Analytics policy, see the Google website.

Social Media buttons
The various social media channels use code, with which they place cookies via the site. These social media channels collect information that they can obtain through the cookies. Read the privacy statements of the social media channels (Facebook & Twitter) used by Buro RaDer to know what they are doing with the collected information.

Switch off and remove
You can disable or delete cookies. For this you need to be at your browser settings. If you do not know how to do this, you can use the help function of your browser.

Google Analytics
We would like to gain insight into the use of our website in order to be able to optimise it for use. Think of keywords and geographical information. For this we use Google Analytics. This service analyses the data of website visitors. Your IP address is not visible and cannot be traced back to a person by us. Google Analytics also uses a privacy policy that can be found online.

Social Media channels
We use various social media channels, namely: Facebook & Twitter so that interested people can follow us, we can promote Buro RaDer and we can share news. To make it as easy as possible for the guest, we use buttons, links and / or contact forms. These social media channels also collect information. To clarify what happens to the data, the privacy statements of the social media channels can provide a definite answer.

Privacy in general
We do not collect and process personal data. Personal data is only stored when it is provided to us by the customer or prospect himself.

Collected information
We store information for various reasons. Below you can read what information we save from you and what for.

We have to do bookkeeping for our company. We use software to do this. With this we make the invoices that are created for the payment and we collect name and address data to be able to make the invoices.

Sending out of documents
When we prepare documents for you, we must be able to send these documents. We do this by e-mail or post and for that purpose we use the e-mail address or name and address you provide. If desired, we also send a quote and / or invoice in this way.

For our marketing we use a portfolio on our website. We therefore ask you to give permission in writing for the promotion of the website or graphic design created for you on our website and in other marketing communication (blog, Facebook and Twitter).

  1. Our basis for processing personal data

In order to keep and use your data, we must have a basis. You can see this as a condition that is required to process data. These bases for us are:

  • The data such as e-mail address, telephone number, payment details and name and address details are necessary for communication with regard to and the execution of the agreement that we have with you.
  • Name and address details are necessary for compliance with the statutory obligations under the French tax law.

We cannot do our work without this information. When you do not want to provide your personal details, we cannot help you any further. There will therefore no agreement, which means that unfortunately we cannot carry out a assignment for you.

  1. Sharing with others

We will not provide third parties with your information except when this is necessary for the execution of the agreement with you or to comply with a statutory obligation. With companies that process your data as instructed by us, such as our bookkeeper, we have a processor agreement to ensure the same level of security and confidentiality of your data as they do for their own. We remain responsible for these processing operations.

  1. How long we store data

We do not retain data for longer than is strictly necessary to achieve the purposes for which we have collected this data. The retention period(s) are:

  • The data that are required are, after completion of the project, saved for 10 years after the invoice has been paid in order to comply with the administrative obligations from the French laws and regulations.
  • Designs and websites are being saved for 10 years after the invoice has been paid.
  • Images of projects do not have a maximum retention period and will thus not be removed.
  1. Your rights

You have the right to view, correct, delete, transfer to another company that needs your data, to minimize the data that is required and you have the right to object to saving your data. However, we have no influence on the use of data by social media channels. If you want to use one of the rights mentioned above or have a question, please contact us at
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport) and passport number unreadable in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.

  1. Data security

We take the protection of your data seriously and therefore take appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via
We use security software, such as a virus scanner and firewall. Our website uses TLS (formerly SSL). We send your data via a secure internet connection. You can see this by the term ‘https’ at the beginning of the address bar and the padlock for the address bar.

  1. Automated decision-making

We do not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Buro RaDer – SARL Les Camélias).

  1. Complaint

Do you have a complaint about the processing of your personal data? You can submit a complaint about this to the supervisor of the Data Protection Authority.